5 Questions to Ask Before Hiring a Web Design Company

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So you’ve set up a meeting with a web design Singapore company. What’s next? We’ve got your back. Here are 5 questions you can ask to determine if you should engage them.

1. What do I need to provide?

Clearly defining expectations at the outset can help reduce unnecessary conflict later on about what the web design company should do. For example, you may not want to engage copywriting service for your website. As such, you will need to provide page by page content for them to add to your website. Also, you should clarify if a bullet list of points is sufficient. Setting out who is responsible for what gives both parties a clear idea of what to deliver on moving forward.

2. Will I be able to edit web content on my own?

The ability to edit your web content gives you control over what is published on your page. Yet, business owners oftentimes underestimate the complexity of editing or publishing content on the backend, only to be stuck when the time comes round for them to do it themselves. Checking with your web design company beforehand will give you enough time to seek advice and/or assistance as necessary. That said, not all elements of a webpage may be readily editable. In which case, consider checking with your web design company on the charges for updates and how that is determined.

3. What support do you provide after the site goes live?

What happens if something doesn’t work? Are routine backups provided? Is there a maintenance package? What issues are appropriate to approach your web design company for help with? Establishing post project expectations with them allows for open and fair accountability.

4. How long will it take?

Depending on the number of revisions you request, keep in mind that the exact project duration may differ from your web design company’s initial estimate. However, it is still a good question to ask as it gives you an idea when your website can go live and paves the way for further discourse on issues as possible penalties for missed deadlines or how much time you have to review and provide feedback.

5. Is it a responsive design that will work across all mobile and tablet devices?

A responsive design is one that adapts to the user’s browser screen size. It allows your website to be as functional on a mobile or tablet as it is accessed on a desktop. Clarifying this is essential as it has significant implications for how users will encounter your website. If it is a responsive design, check if mockups will be provided for the mobile and tablet interfaces as well.


While there is no perfect answer to these questions, the responses your web design company provides can shed light on possible discrepancies between expectations and should give you a better idea of what to expect.

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